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FAQ's
Do You Have Free Shipping?
Yes We Have Free Shipping in Special Seasons and most of our deliveries take around 1 week to arrive.
Can I Get A Replacement?
Yes! We offer a free replacement for every damaged piece! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Are they really made in S925 Sterling Silver?
Yes, If we indicate that a particular piece is made of S925 Sterling Silver it means it is true and we can provide you with an authenticity certificate.
What Happens If I Don’t Like My Order?
Under our Silverino's quality Guarantee, we offer a 30-day returns policy if you are not 100% happy with your products. for more information please check Refund policy
Are payments secure?
Yes, our payment system runs with Stripe technology which means it is encrypted and we do not have access to any of for personal information.
How Do I Take Care Of My Jewels?
Save your jewels in their Box (included in every Silverino purchase). Abstain from administering hand creams or cosmetic preparations whilst bedecked.
That's how simple it is to take care of your jewelry piece :D